yourself time, please refer to our comprehensive FAQ section
here before contacting us. The majority of questions
have been answered in full in this section saving you the time and hassle of
cannot find the answer to your query and would like to get in touch please
email using the address below:
Please be aware that there are certain questions we are prohibited answering
by law, if you ask for information on anything we think will be used to
support an illegal activity we WILL NOT answer. This includes any aspects of
germination or strain recommendations.
note that our customer service team are available 9am - 5pm GMT, Monday to
Friday. We aim to reply to all emails within 24 hours, however, please
allow a maximum of 72 hours to receive a response if contacting outside of
our office hours.
and email servers have particularly strict spam filters which seem to block
most correspondence from us, these include:
@sbcglobal.net, @att.net, @att.com, @bellsouth.net.
are trying to contact us with one of the above ISP and you are not getting a
response please try a different account such as gmail or yahoo mail.
are using a Gmail account to contact us please be aware that the Google spam
folder intercepts our emails. We respond to all emails and recommend
checking your spam folder regularly if you havenít received a response.