AGE VERIFICATION

We require users to be 21 years old or over, please confirm your age.

× MSNL use cookies to elevate user experience and the quality of this site. By using this site, you consent to the use of cookies. For more information please click here

Cancellation Policy

If you no longer want your order from MSNL - No problem, just follow the details below.

Firstly, please ensure that you have contacted our customer service team, with your Order reference number, saying you need to cancel.

 

Cancellation Details

Once you have notified our support team that you no longer want your order they will reply confirming cancellation and detailing how and refunds will be processed.

Credit/Debit card transactionsOnce our customer service team has been notified and responded confirming cancellation, the funds will be returned to the card you used for the purchase within 3-7 working days .
Bank Wire transactionsOnce our customer service team has been notified and responded confirming cancellation they will request the details of which account funds should be sent back to. Please be aware that any fees incurred in retuning payment to you will be deducted from the balance.
Cash / Money order. Once our customer service team has been notified and responded confirming cancellation the order is closed and no further action is required. If you have already mailed a money order , this will be returned to you. We regret that we cannot send cash back through the mail so you will be offered store credit as an alternative

***IMPORTANT*** IF YOUR ORDER HAS ALREADY BEEN SHIPPED WE CANNOT CANCEL AND REFUND YOUR PAYMENT UNTIL THE GOOD HAVE BEEN RETURNED IN THEIR ORIGINAL UNOPENED PACKAGE